App setup and technical help
Use this for installer, AI connection, project setup, and general app issues. Include your Windows version, app version, connected AI tools, and any screenshot or error message.
support@trybalstudio.comSupport
For setup, billing, or app issues, use the support contacts below. Keep your message short and include the app name, what you tried, and any error shown on screen.
Expected response window: within 1-2 business days during launch.
Use this for installer, AI connection, project setup, and general app issues. Include your Windows version, app version, connected AI tools, and any screenshot or error message.
support@trybalstudio.comManage your subscription directly to cancel future renewals, update your payment method, or view invoices. Contact billing support if you still need help.